Refund, Returns & Cancellation Policy

At Aryam Coffee, customer satisfaction is important to us. We are committed to providing high-quality products and a smooth shopping experience. This policy outlines the terms for refunds, returns, and order cancellations.

1. Returns Policy

Customers may request a return if:

• The product received is damaged or defective

• The wrong item was delivered

• The product quality does not match the order placed

To be eligible for a return:

• The request must be made within the specified return period after delivery

• The product must remain unused and in its original packaging where applicable

• Proof of purchase or order confirmation may be required

Aryam Coffee reserves the right to inspect returned items before approving refunds or replacements.

2. Refund Policy

Approved refunds will be processed using the original payment method where possible. Refund timelines may vary depending on the payment provider or financial institution.

Refunds may be issued for:

• Cancelled orders approved before dispatch

• Returned products that meet return conditions

• Products confirmed to be defective or incorrect

Shipping or delivery charges may not be refundable unless the issue resulted from an error on our side.

3. Cancellation Policy

Orders may be cancelled before they are processed or dispatched for delivery. Once an order has been shipped, cancellation requests may no longer be accepted.

To request a cancellation, customers should contact Aryam Coffee as soon as possible through our official communication channels.

4. Non-Returnable Items

Certain items may not qualify for returns or refunds, including:

• Opened or used coffee products

• Customized or special-order items

• Products damaged due to misuse or improper storage

5. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect order, please contact us promptly with relevant details and supporting photos where applicable. We will work to resolve the issue through replacement, exchange, or refund where appropriate.

6. Policy Updates

Aryam Coffee reserves the right to modify or update this policy at any time without prior notice. Updated versions will be published on our website.

7. Contact Us

For refund, return, or cancellation inquiries, please contact Aryam Coffee through our official support channels.